Returns Information

Returns Policy:-

Please contact us BY EMAIL - info@ezdistribution.co.uk - before returning your item to get a RMA (Returns Number). It allows us to track your return back into our system and issue your exchange or refund efficiently.

Your item will NOT be accepted back without a Returns Number.

No refunds will be given on any product that has been damaged by neglegence, carelessness or misuse.
All sales are trade sales. Items can be returned up to 7 days after ordering. After 7 days we do not accept returns.

Exclusions

The EZ Distribution Returns does not include any the following:

-Any transportation costs incurred in transporting the item back to us for repair.
-Any breakages as a result of accidental/negligent damage.
-Any faults arising from misuse
-Any faults arising from any repairs
-Any upgrades that have been installed
-External damage or wear and tear.

Your EZ Distribution Return is also invalidated if:

The product has been altered or adjusted in any way from its original format, this includes all internal upgrades.

Any repairs or maintenance to the item(s) have been carried out.

All images on the website are as up to date as possible but occasionally manufacturers change colour schemes or designs slightly and images may be out of date. If in doubt please contact us to check that images are still up to date.